FREQUENTLY ASKED QUESTIONS

HOW DO I SIGN UP FOR ONE OF YOUR PUREBABY NEWBORN WORKSHOPS?

Please contact me if you are interested in a newborn workshop or 1:1 mentoring workshop. You can find details and locations here on my website:
www.robinlong.com

HOW DO I CARE FOR THE PUREBABY NEST WRAPS AND WHAT ARE THEY MADE OUT OF?

The purebaby newborn nest wraps are knitted with a gorgeous, alpaca lace yarn. As with any knitted item, special care must be given. Please make sure to "hand wash" your wrap carefully in cold water, with a mild detergent and lay flat to dry.

HOW DO I WRAP THE BABY WITH THE NEST WRAP?

Start out by simply laying the wrap horizontal and lay the baby on top close to one end. Then stretch the wrap horizontally around the baby. You can leave the tootsies out and wrap around them, or fold the baby's legs up and wrap all inside. Tuck the wrap under the baby. Make sure the baby is asleep when wrapping, as this wrap will be too hard to keep baby from moving inside. If the baby is awake, then swaddle the baby first with a solid light colored receiving blanket, then put the nest wrap over the top.

Try experimenting different types of wrapping. You can wrap loosely, or tightly. Check out my blog and website to see how I've been using the purebaby nest wrap!

DO YOU HAVE A WRAPPING VIDEO?

Yes! You will find a complete wrapping video in my store!  Over 2 hours of video with 23 different video modules at your fingertips!

CAN I STILL ORDER IF IT A PRODUCT SHOWS "SOLD OUT"?
No, I'm sorry, but at this time I am not taking pre-orders. I typically announce on my facebook page when items are "back in stock."

WHAT FORMS OF PAYMENT DO YOU ACCEPT?
This store gladly accepts Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

Your confidential credit card information is never seen by me or any other parties affiliated with Big Cartel™. Only PayPal has access to that information in order to process your payment.

You are not required to have a Paypal account. You will still need to go through Paypal, but you can enter a credit card as payment.

HOW SECURE IS THIS STORE?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

HOW DO YOU SHIP?
All items are shipped USPS First Class Mail. I do accept International orders. If you require RUSH Shipping, please contact me for rates.

If you have any other questions, please feel free to contact me.

©2013 Robin Long Photography. All rights reserved.
www.robinlong.com